Complaints Redressal
A transparent, ethical and time-bound process to address investor complaints as per SEBI Research Analyst guidelines.
Clients’ queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.
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Clients can seek clarification to their query and are entitled to make a complaint
in writing, orally or telephonically.
Email: compliance@solvitasanalytics.comPhone: +91 98765 43211
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A written complaint letter may also be posted to the following address:
Office No B 1904, Arihant Aura, Sanpada, Navi Mumbai, Maharashtra, India
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Clients can write to the Research Analyst if they do not receive a response
within 10 business days of writing to the Client Servicing Team.
Research Analyst Email: compliance@solvitasanalytics.com
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If not satisfied with the response, clients may lodge their grievance with SEBI via SCORES:
https://scores.sebi.gov.in/SCORES Mobile App (Android): Google Play Link
- If still not satisfied with SEBI’s resolution, clients may escalate via SMART ODR:
Tip: Always use official email/phone numbers listed on our website. Please do not share OTPs,
passwords, or login credentials with anyone.
